Refunds & exchanges

AIDO

We want you to be happy with your experience. Refunds and exchanges follow our salon policies and any agreement shown at checkout or on your booking confirmation.

  • Cancellations or changes made within the notice window may qualify for a refund or credit.
  • Products may be exchanged when unused and in original packaging, subject to hygiene rules.
  • For payment disputes or billing questions, contact us using the details on your receipt.
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